Basta & Lola Maria · Aker Brygge, Oslo
Build the team. Set the standards. Lead our Norwegian operations.
Urban Italian Group is coming to Aker Brygge with two full-scale restaurants: Basta, bringing Italian food and energy to the waterfront, and Lola Maria, with Spanish flavours and Andalusian influences. Basta opens in November 2026, followed by Lola Maria in January 2027.
This is a major investment and the beginning of a new chapter for the group in Norway. We’re looking for an Operations Manager who can take full ownership of the operation and build the team, culture and performance that will define it.
The role
You will have overall operational responsibility for Urban Italian Group in Norway, starting with Basta and Lola Maria at Aker Brygge.
The role requires someone equally confident with financial analysis and a busy restaurant floor. You understand what drives profitability, can identify what the numbers are telling you and turn that insight into better daily decisions. During service, you lead by example, support your team and know how to make guests feel looked after.
From recruitment and opening preparations to the routines that keep both restaurants performing, you will help build the operation from the ground up. Creating a strong culture is central to the role: choosing the right people, developing your managers and making expectations clear from day one.
What you’ll be doing
Taking full responsibility for operational and financial performance across both restaurants.
Leading opening preparations and establishing effective routines, responsibilities and service standards.
Owning budgets, forecasts and performance reporting, with close control of staffing, purchasing, costs and margins.
Analysing sales and operational data, identifying opportunities and following through on improvements.
Recruiting, coaching and developing the management teams, giving them clear direction and accountability.
Being actively present on the floor, guiding service and maintaining a close understanding of the guest experience.
Building strong cooperation between kitchen, service and management across both concepts.
Establishing a workplace where people feel supported, take responsibility and have pride in their work.
Working closely with group leadership on the performance and development of the Norwegian operation.
You’ll thrive in this role if you
Have substantial leadership experience in large, busy restaurant operations, ideally across multiple venues.
Can demonstrate strong results in both commercial performance and team development.
Have a thorough understanding of restaurant economics, including P&L, labour planning, forecasting and cost control.
Bring structure and precision to administration, reporting and follow-up.
Are an accomplished hospitality professional with a confident, natural presence on the floor.
Have experience building teams and establishing culture; new-opening experience is particularly relevant.
Set clear expectations, handle difficult conversations and help others become better leaders.
Are ready to take ownership of a significant launch and the long-term operation that follows.
Our culture
Trust, Inclusion, Passion and Entrepreneurship guide Urban Italian Group. In this role, you will bring those values into everyday working life—from how people are welcomed and trained to how decisions are made and success is shared.
The opportunity
A senior leadership role with responsibility for UIG’s Norwegian operations, two distinct restaurant concepts and the opportunity to shape both businesses from the beginning.
You will work closely with group leadership and have a direct influence on the people, systems and standards behind this new venture.
HosPro is managing recruitment on behalf of Urban Italian Group for this position. Apply through the button below.